From the moment CNN announced it would host a “presidential town hall” that would star ex-president Donald Trump, many Americans voiced their outrage, expecting it to be a disaster.

Little did they know just how huge a disaster it would be – for both CNN and Donald Trump.

Throughout Wednesday night, Trump on stage, basking in audience applause, told lie after lie after lie to what some say was an ill-equipped anchor, Kaitlan Collins, who had no back up other than her earpiece. No video clips, no audio clips, just her microphone. Not only did she have to try, unsuccessfully, to keep the ex-president on track and fact-check him in real time, she was forced to contend with an audience so devoted to Trump they even laughed and applauded when he verbally attacked E. Jean Carroll, the journalist who won her sexual assault and defamation civil court case just one day earlier.

CNN, announcing the event on May 1, claimed the audience would be comprised of “New Hampshire Republicans and undeclared voters,” but on its own website Thursday morning CNN fully admitted it actually was a “mostly Trump-loyal audience.”

“Where are the never Trump Republicans? Where are the skeptical independents? This is not even a balanced audience of Republicans. It is gathering of MAGA zombies,” observed foreign policy, national security and political affairs analyst and commentator David Rothkopf.

In other words, this was not an event designed to help undecided voters make up their minds, 18 months before Election Day. This was an event designed to help CNN’s ratings and designed to promote Donald Trump to his already-decided fans.

It certainly seems to have backfired on CNN and Trump.

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“I’m no media expert,” tweeted conservative attorney George Conway, “but it seems to me that interviewing a narcissistic psychopath in front of a packed house of his flying monkeys is not the best format for television journalism.”

As expected, critics – which include casual observers, political experts, journalists including media reporters, university professors, and even CNN insiders who spoke with news outlets in real time and after the event – all excoriated CNN, including its chairman and CEO, Chris Licht.

Halfway through the 70-minute event, at 8:37 PM ET, The Daily Beast’s senior media reporter Justin Baragona tweeted, “Immediate reaction from a CNN on-air personality to me just now on this Trump town hall: ‘It is so bad. I was cautiously optimistic despite the criticism. It is awful. It’s a Trump infomercial. We’re going to get crushed.'”

Nearly one hour later, Baragona added, “Another CNN staffer reacts following the end of the Trump town hall: ‘One of the worst hours I’ve ever seen on our air.'”

Wednesday night Rolling Stone also reported what CNN employees were saying: “Network insiders who spoke to Rolling Stone were distraught that the former president had free rein to ‘spew lies’ during the ill-advised town hall.”

“One CNN insider who spoke to Rolling Stone called the evening ‘appalling,’ lamenting that the network gave Trump “a huge platform to spew his lies.”

Rolling Stone added, “the town hall was ‘a fucking disgrace,’ in the words of another network insider. ‘1000 percent a mistake [to host Trump]. No one [at CNN] is happy.'”

Overnight, CNN’s own Oliver Darcy in his “Reliable Sources” CNN newsletter slammed his bosses: “It’s hard to see how America was served by the spectacle of lies that aired on CNN Wednesday evening.” And he admits, “CNN and new network boss Chris Licht are facing a fury of criticism — both internally and externally over the event.”

“Trump frequently ignored or spoke over Collins throughout the evening as he unleashed a firehose of disinformation upon the country, which a sizable swath of the GOP continues to believe,” Darcy wrote. “A professional lie machine, Trump fired off falsehoods at a rapid clip while using his bluster to overwhelm Collins, stealing command of the stage at some points of the town hall.”

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Trump lied about the outcome of the 2020 election, lied about fraud, lied about comments he’s made, lied about classified documents, and, as Darcy noted, “mocked E. Jean Carroll’s allegations of sexual assault, which a jury found him liable for on Tuesday.”

Actor and activist Alyssa Milano tweeted, “Only in America can you be found liable for sexually abusing a woman by a jury of your peers and then be applauded on CNN the very next day—as the GOP Presidential candidate front-runner.”

“And CNN aired it all,” Darcy added, effectively lambasting his bosses. “On and on it went. It felt like 2016 all over again. It was Trump’s unhinged social media feed brought to life on stage. And Collins was put in an uncomfortable position, given the town hall was conducted in front of a Republican audience that applauded Trump, giving a sense of unintended endorsement to his shameful antics.”

That does not bode well for Kaitlan Collins, the 31-year old “CNN This Morning” co-host who recently ended her assignment as CNN’s chief White House correspondent. Barely hours before the CNN/Trump town hall, Puck and later Variety reported Collins was expected to be awarded CNN’s coveted 9 PM slot to anchor.

Collins tried to push back against Trump, but it was no contest. While she had some rehearsed responses to his expected lies, apparently no one at CNN told Collins she had the authority to shut the show down if necessary – which she should have but likely did not. Instead, she tried to use facts to control Trump.

Facts are of little consequence to the twice-impeached ex-president who is under numerous federal and state investigations. Unsurprisingly, at one point he unleashed his usual misogynistic attack, calling Collins a “nasty person.”

“Nasty Person” quickly trended on Twitter.

How bad was Collins?

How did she handle Donald Trump lying about abortion claiming Democrats want to abort fetuses at nine months, and kill babies after they are born? (A repeatedly false claim Trump has made that CNN previously fact-checked in 2019.)

Rather than push back, Collins tried to change the topic.

Kaitlan Collins lets Trump slide when he lies about Democrats supporting the murder of born babies. Trump then refuses to answer a question about if he would sign a federal abortion ban, but indicates he’s open to it. pic.twitter.com/0e8B6VR4Z8

— Aaron Rupar (@atrupar) May 11, 2023

Early in the evening Collins did try to correct Trump’s lies, as she did when he falsely claimed that the 2020 election was “rigged.”

But he ignored her questions and just kept going.

Within minutes, Trump spews election denialism. Kaitlan Collins offers pushback. Trump completely ignores her and barrels right back into election denialism. Congrats to CNN on giving this guy a platform to promote his lies on national TV.pic.twitter.com/yEqcNtZzWw

— Brian Tyler Cohen (@briantylercohen) May 11, 2023

Who is Kaitlan Collins?

Several critics Wednesday evening reminded Twitter users that Collins got her start in journalism at Tucker Carlson’s far-right website, The Daily Caller. She’s “famous” for writing a 2015 article rating the “hotness” of several Syrian refugees.

the great american journalism kaitlan collins did at the daily caller before cnn had her hosting the town hall tonight https://t.co/FLd0xWMBA1 pic.twitter.com/hkhCObFUk7

— Oliver Willis (@owillis) May 11, 2023

Media Matters’ Craig Harrington, just 15 minutes into the town hall, observed, “Kaitlan Collins just let Trump call insurrectionist Ashli Babbitt a ‘patriot’ and call the police officer who defended the Capitol a ‘thug.’ This is what happens when you play with Trump.”

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Meanwhile, others at CNN were also outraged.

Rolling Stone also quoted former Capitol Police Officer Michael Fanone, a CNN contributor who wrote in an op-ed for the magazine: “Putting him onstage, having him answer questions like a normal candidate who didn’t get people killed in the process of trying to end the democracy he’s attempting to once again run, normalizes what Trump did.”

“It sends a message that attempting a coup is just part of the process; that accepting election results is a choice; and that there are no consequences, in the media or in politics or anywhere else, for rejecting them,” Fanone added.

Outside of CNN, others were equally critical and outraged.

Republican turned independent turned Democrat Matthew Dowd, the chief strategist for the 2004 Bush–Cheney 2004 presidential campaign, also blasted CNN.

“Ok, I watched as much as I could,” he tweeted at 8:58 PM Wednesday night, about 12 minutes before the event ended. “CNN was completely unprepared to hold Trump accountable. CNN has done a complete disservice to our democracy. I withheld judgment on this until I saw it. CNN you failed journalism and our country.”

But NYU journalism professor Jay Rosen, one of the best critics of the media, responded to Dowd, writing: “The failure was earlier. In the delusion that by bringing him into your space, you could force him into your world: where there are such things as facts, where verification matters, and the public record speaks. It was a failure to accept how far gone this is, though you knew.”

Just how bad and how dangerous for America and our democracy was CNN’s Trump town hall?

The Washington Post’s Greg Sargent, praising CNN’s Oliver Darcy’s take on the horrific evening wrote, “It is excellent and brave on
[Darvcy’s] part but debating how successfully Trump was fact checked misses the whole point about his disinformation. He isn’t arguing over what reality is. He’s displaying an assertion of the power to dictate an alternative version of it.”

As Darcy wrote, “And CNN aired it all.”