United Reaches Settlement With Passenger It Had Forcibly Removed From Flight

Terms Not Disclosed

United and Dr. David Dao have reached a settlement “for the injuries he received” after the airline had him forcibly removed from a flight, as several passenger videos that went viral documented. Dao’s attorney two weeks ago held a press conference that seemed to be paving the way for a lengthy court battle. In it, he indicted not only United, but the airline industry overall, blaming them for what he called a “culture of rudeness.”

Today’s settlement, according to a statement from Dao’s attorney’s was “amicable” but did not disclose any dollar amount, as a condition of the agreement.

In the statement, Dao’s attorney said “Dr. Dao has become the unintended champion for the adoption of changes which will certainly help improve the lives of literally millions of travelers.”

“I sincerely hope that all other airlines make similar changes and follow United’s lead in helping to improve the passenger flying experience with an emphasis on empathy, patience, respect, and dignity.”

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