It’s been two years since Chick-Fil-A CEO, Dan Cathy, told a reporter he was “guilty as charged,” in his belief that marriage is a sacred covenant between a man and a woman. Now, with the benefit of hindsight, Cathy says that was a mistake.
“Every leader goes through different phases of maturity, growth and development and it helps by (admitting) the mistakes that you make,” Cathy told the Washington Journal-Constitution. “You learn from those mistakes. If not, you’re just a fool. I’m thankful that I lived through it and I learned a lot from it.”
Cathy said while he personally has not had a change of heart, and Chick-fil-A restaurants will remain closed on Sundays, he will no longer weigh in on America’s culture wars. Cathy says he regrets having done so in 2012. As a business decision, he now realizes it was a mistake:
“Consumers want to do business with brands that they can interface with, that they can relate with, and it’s probably very wise from our standpoint to make sure that we present our brand in a compelling way that the consumer can relate to.”
So what was the lesson Cathy learned?
Cathy says that while he is not abandoning his beliefs, he has come to understand “others feel very different from that and I respect their opinion.”
Not a bad lesson to learn.
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